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Terms and Conditions

Welcome to the website, (hereinafter the "Page") of SERVICIOS, ASESORÍAS Y CONSTRUCCIONES SA de CV (hereinafter “Lía Marant”). The terms and conditions described below are intended to regulate the use made by people who enter the Page. The "User" of the Page means both those registered and visitors, (hereinafter the "User"). By registering and/or browsing the Page, the User gives his consent to the present.

General conditions

IMPORTANT: By accepting the following terms and conditions, the User accepts that product orders placed through the internet portal are subject to their availability and delivery times may vary depending on this. . The User must confirm by our means of contact and clarifications the date of availability in the store or the date of shipment of the product(s) purchased.

A. Access and use of the site. Lía Marant grants the User limited, non-exclusive, non-transferable, revocable personal use, for an indefinite period, in accordance with these Terms and Conditions, to use the Page, in order to endorse, manifest or be interested in acquiring and through a sale offer , the products that are published on the Page. The way you use the Site is personal and non-transferable.

B. The user must register on the Page to make use of the services, products and benefits expressed therein, through a registration form. The User is fully responsible for all activities that occur under their password or account, on the other hand, they must immediately notify Lía Marant of any unauthorized use of their password or account, in no way will Lía Marant be responsible, directly or indirectly. , for any loss or damage of any kind incurred as a result of failure to comply with this condition.

C. The user must have current legal capacity to use the Page, with a minimum of 18 years of age or, where appropriate, access with the supervision and authorization of their parents or guardian.

D. Lía Marant is the one who sells directly and without intermediaries, the products offered on this Page. All transactions made through the Page will be subject to the terms and conditions expressed herein.

E. Lía Marant reserves all rights not expressly granted herein.

  1. The improper use as well as the reproduction of all information contained in the Page, without the express and prior written consent of Lía Marant will be subject to the corresponding legal actions.

G. Lía Marant through the Page has no obligation to keep any information that has been made available to Users or that has been sent by Users. The functions contained in the Page and the access to it may be interrupted at any time and contain errors.

Purchase Conditions

A. The products purchased by the User through the Page will be governed by these Contract Terms and Conditions for the purchase and sale of retail products and the applicable tax provisions.

B. Condition of the product. Lía Marant will make every effort to make the content of the Page as accurate as possible; however, from time to time there may be errors or inaccuracies, including but not limited to the description, quality, availability, image, payment terms, applicable offers, or price of the product. In these cases, both the User and Lía Marant have the unilateral right to cancel the transaction until before the physical delivery of the product is made, in which case Lía Marant will fully refund the payment under the conditions in which it was made.

C. Prices. The prices of each one of the products offered, and in its case, the promotions applicable to them, will be published within and through the Page and other available means, they will be subject to the conditions, restrictions, the period of duration or volume of the products that will be found in the different announcements published on the Page, as well as changes without prior notice. Lía Marant may offer prices and offers for the sale of products on this Page that vary with respect to the prices and offers on the same products in physical stores, which will only be applicable to sales transactions carried out by this means and for the city. or indicated entity; therefore, Lía Marant is not obliged to respect the prices published on this Page for transactions carried out in any of our physical stores or in other cities or entities than those indicated.

D. Payment of the product. To make the corresponding payment for the products or services offered on the Page, the User must use the available means of payment offered by Lía Marant and adjust to them until the corresponding charge and confirmation is made.
Due to the large number of fraudulent operations that have occurred through online purchases in Mexico, where users are victims of card cloning or data theft, if the purchase is made with a credit or debit card, to avoid possible fraud and protect users. users against unauthorized purchases by cardholders through our web store, Lía Marant may request, via email or phone call, the sending of a copy of the official INE identification of the cardholder with which has made the purchase, as well as any other document or proof to authorize and validate it; Once this information is received and validated, the order will be sent and the customer will be notified of it.

E. Proof of Purchase. The User will receive a proof of purchase once the transaction has been made, confirmed and authorized as appropriate by his means of payment. This receipt may be requested by Lía Marant to validate the delivery of the product, which must not present alterations, scratches or amendments of any kind.

F. Shipping method. It will be determined by Lía Marant according to the means of transport and delivery available, according to the quantity and condition of the product. The User will cover the shipping costs of the products, unless otherwise stated. Free shipping will only apply under the conditions established by Lía Marant. The User will be informed previously and through the Page or email of the price, approximate delivery dates, costs and freight insurance, etc.

G. Product Delivery. It will be carried out at the address indicated by the User at the time of purchase or at a different address provided by the User before confirming the shipment of the order. Deliveries may be made in partial or total parts within the stipulated period once the order is confirmed and will begin to run when the corresponding payment is confirmed. If the client is not at the address indicated as the delivery of the product, extra charges may be generated for freight, storage services, loading or unloading of materials.

In the event that the product is not delivered in any of its delivery modalities, within the term or conditions set, the User may contact the Customer Service area where a document will be issued or information will be provided indicating the status of the product. request and the reasons for the delay.

H. Changes and/or returns. The user will be obliged at the time of receiving the product at the indicated address to review the product. In case of any damage or difference in delivery, the User may execute a change or return of the product. Both the change and the return of the product will be made within the first 7 calendar days after the delivery of the product.

A change is understood to be the request to exchange a product that due to its condition does not present the original purchase characteristics such as presentation, composition, size, quality, etc., for another of the same or similar price and/or conditions.

It is understood as a return to the reimbursement of products and money related to the sale on the Page, canceling it.

Both for changes and returns, the User must comply with the process for such purposes, presenting the product in its original conditions, with its packaging, acknowledgment of receipt of the Product, purchase receipt and/or proof of payment. Lía Marant will replace the product within a reasonable period of time, which will be subject to factors independent of Lía Marant, such as available means of delivery, availability of the product to be replaced or its parts. Lía Marant reserves the right to deliver a different product, of the same value and that fulfills the same functions as the one requested, due to the fact that it is impossible to repair it or because the User does not confirm it. Lía Marant will return the amount of the payment for the product, canceling the purchase of such, by the same means in which the User made said payment, or by any other means of payment available by which Lía Marant deems the transaction convenient.

There are certain products that by their nature are not applicable to the return, expressly indicated in the product description.

Legal conditions

A. For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts and applicable laws in the United Mexican States, expressly waiving any other jurisdiction that may correspond to them by reason of their domiciles present or futures.

B. The data provided by the client is protected in accordance with our privacy notice, published at and by the provisions of the Federal Law on Protection of Personal Data Held by Private Parties. Lía Marant does not sell, give away, provide or rent the User's information to any third party nor does it own it.

C. In the event of a conflict in relation to the use of information and purchase of products on the Page, Lía Marant is fully available to reach an agreement with the User to resolve the conflict. If there is no such agreement, and in other cases not related to these Terms and Conditions, the corresponding instance will be brought before the Federal Consumer Attorney's Office or before the competent authorities.

D. Lía Marant reserves the right to make changes to this document without prior notice. Therefore, it is the User's responsibility to read this section regularly, so that they are always informed about any changes. Changes to it will become effective immediately after its publication on the Page.

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